Ementorhub

What you'll learn

The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.

How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.

How to implement and test complex workflows within chatbot actions to enhance user interactions.

Hands-on experience deploying a chatbot in a real-world scenario.

Skills you'll gain

Application Deployment

Decision Support Systems

Generative AI

Automation

ChatGPT

Interaction Design

Artificial Intelligence

IBM Cloud

Business Process Automation

Workflow Management

Customer Service

Customer experience improvement

There are 6 modules in this course

During this course, you’ll explore what chatbots are and how they benefit businesses and users. You’ll learn about action workflows and the key features of a chatbot. You’ll dive into the high-level differences between decision-tree chatbots and generative AI chatbots. Plus, you’ll look at the concept of actions within chatbots and learn to build them using IBM watsonx Assistant. Through interactive labs you’ll also gain valuable hands-on experience applying what you’ve learned to real-world scenarios, such as creating a customer care chatbot for a flower shop. Great for chatting about in interviews! If you’re looking to develop the chatbot skills employers are looking for, enroll today and get ready to power up your resume in just 6 weeks!

Decision Tree Chatbot

Variables in Chatbot Interactions

Enhancing Chatbot Functionality

Chatbot Deployment Essentials

Final Exam and Course Wrap-Up