Building Generative AI Capabilities

This course is part of Generative AI in Marketing Specialization

Instructor: Rajkumar Venkatesan

What you'll learn

  •   You will learn the key strategic considerations of change management and ethics in Generative AI.
  •   You will learn how to create a customer journey map.
  • Skills you'll gain

  •   Digital Transformation
  •   Marketing Strategy and Techniques
  •   Information Privacy
  •   Customer Relationship Management
  •   Business Ethics
  •   Artificial Intelligence
  •   Customer experience improvement
  •   MarTech
  •   Competitive Intelligence
  •   Business Marketing
  •   Design Thinking
  •   Change Management
  •   Business Strategy
  • There are 3 modules in this course

    The Building a Generative AI Capabilities course provides you with the holistic insights of AI in marketing and the impact of the internal and external strategic considerations of AI to support and sustain marketing strategies. You will learn how to successfully develop an AI strategy and roadmap for your organization using the AI Marketing Canvas and understand how the AI Marketing Canvas supports AI from a non-traditional data-based approach as a competitive advantage. You will also learn how key ethical considerations affects AI in marketing. This course is ideal for marketing professionals looking to stay ahead of the competition and develop or refine their AI strategy and roadmap for their marketing organization.

    Strategic Considerations: Change Management

    Strategic Considerations: Privacy and Ethics

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