Channel Management and Retailing

This course is part of Marketing Mix Implementation Specialization

Instructor: Maria Teresa Aranzabal

What you'll learn

  •   Know the steps for designing and managing a distribution channel, identify the most important players, their roles and how to handle conflict.
  •   Identify types of retailing strategies and how retailers maintain competitive advantages over their competition.
  •   Discover various growth opportunities for retailers and determine which entry strategies are best for various circumstances.
  •   Know the importance of a strategic online presence for retailers and future trends in retailing.
  • Skills you'll gain

  •   Vendor Relationship Management
  •   Merchandising
  •   Company, Product, and Service Knowledge
  •   E-Commerce
  •   Strategic Partnership
  •   Retail Sales
  •   Growth Strategies
  •   Promotional Strategies
  •   Marketing Channel
  •   Customer experience strategy (CX)
  •   Market Opportunities
  •   Market Dynamics
  •   Conflict Management
  •   Consumer Behaviour
  •   Supply Chain Planning
  •   Cross-Channel Marketing
  • There are 4 modules in this course

    In the last decade, there have been two main revolutions that have affected industries, increasing the importance of Distribution Channel Management. Profesor Maria Teresa Aranzabal guides you through: - The IT revolution: considering developments in CRM, supply chain, planning tools, merchandise and reallocation systems, amongst others. - The retail focus: how a clear retail strategy can be a differentiator for companies and a strong weapon of competitiveness. In this course you will learn how to stay up-to-date on how companies are adding these aspects to their main strategic guidelines and making them key points in their managerial decision-making process. The main goal of this course is that you understand how channel management and retailing can improve performance in your business. We use interviews with industry experts and give real-life examples of how to ensure your business makes the most of this vital area of marketing.

    Distribution Channels and Their Evolving Landscape

    The Retail Strategy and Marketing Mix

    Retailing Without Frontiers: New Trends in Retailing

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