What you'll learn

Skills you'll gain

There is 1 module in this course

You’ll master setting up ChatGPT with customized instructions using a Google Document or another note-taking tool, allowing you to teach ChatGPT how to adjust its responses based on different situations. Enhance your email responses with smart customization by feeding ChatGPT useful instructions like frequently asked questions, typical responses, escalation guidelines, and personal preferences for tone or formality. Provide dynamic information, such as upcoming travel plans, meeting availability, or recent project updates, to ensure replies are accurate, context-aware, and in line with your communication style. Incorporate templates for common scenarios (e.g., scheduling meetings, responding to customer inquiries, or sharing project status updates) to make your automated responses even more efficient and relevant. You will learn skills to help tackle common email pain points, such as: • Avoiding back-and-forth scheduling: Automatically include preferred meeting times or suggest open slots based on your calendar. • Quickly addressing repeated queries: Generate detailed responses to FAQs or recurring requests without starting from scratch each time. • Efficient escalation handling: Provide clear next steps or contact details for further assistance, using escalation guidelines for common issues. Whether you’re looking to streamline client communication, speed up internal responses, or simply reduce the time spent on email, this course will equip you with the tools you need to automate your inbox efficiently and effectively.

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