Communication in the 21st Century Workplace

This course is part of Career Success Specialization

Instructor: Diane Spiegel

What you'll learn

  •   Differentiate between the five working generations and their communication preferences
  •   Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid
  •   Discuss effective techniques for communicating with a diverse workforce
  •   Implement a flexing communication strategy to better communicate with one’s workplace team
  • Skills you'll gain

  •   Digital Communications
  •   Self-Awareness
  •   Empathy
  •   Collaboration
  •   Adaptability
  •   Virtual Teams
  •   Cultural Diversity
  •   Diversity Awareness
  •   Communication
  •   Interpersonal Communications
  •   Business Communication
  •   Intercultural Competence
  •   Communication Strategies
  • There are 4 modules in this course

    By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team

    Managing Communication Change Drivers

    Flexing Communication

    Enhancing Communications

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