Conflict Resolution Skills

This course is part of Conflict Management Specialization

Instructor: Najla DeBow

Skills you'll gain

  •   Mediation
  •   Active Listening
  •   Interpersonal Communications
  •   Tactfulness
  •   Planning
  •   Conflict Management
  •   Cooperation
  •   Social Skills
  •   Verbal Communication Skills
  •   Collaboration
  •   Communication
  •   De-escalation Techniques

    • There are 5 modules in this course

    Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict

    Active Listening Skills

    Communication Problems and Skills

    Usable Plan

    Course Wrap-up

    Explore more from Business Essentials

    Managing Conflict

    Conflict Management

    Resolving and Transforming Conflict

    Assessing Conflict

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