Ementorhub

What you'll learn

List common features and commands of Microsoft Windows, Apple macOS, Linux OSs, and adjust preferences with command line and console tools.

Describe OS features, how to install and update OS, troubleshoot common issues, and summarize the importance of SOHO networks.

Explain the advantages of using active directory, MS Windows security tools, and data destruction to secure mobile devices.

Evaluate IT support practices while assessing the utility of privacy, automation, safety, and control methods and define malware best practices.

Skills you'll gain

Network Troubleshooting

System Support

System Configuration

Microsoft Windows

Malware Protection

Network Security

Linux

Command-Line Interface

Software Installation

Mobile Security

Desktop Support

Firewall

Encryption

Unix Commands

Mac OS

Network Administration

Operating Systems

Technical Support

There are 6 modules in this course

You will delve into the world of operating systems, exploring the editions of Microsoft Windows, Apple macOS, and Linux. You will gain a solid understanding of these OS installation and update processes and practical insights into their unique features and functionalities. With hands-on labs and activities, you will learn to navigate and use standard features and commands across various OSs, discover the power of command line and console tools, and explore security measures, including firewall configuration, SOHO router security, and data destruction to ensure the security of networks and mobile devices. Through instructional readings and videos, you will be introduced to fundamental IT support best practices, how to diagnose and troubleshoot common PC, mobile, and security issues, and how to mitigate the impact of malware on systems and networks. This course uniquely blends theory with practical labs and activities, preparing you to excel in your IT support role.

macOS, Linux, and Mobile Operating System Overview and Management

Device and Home Network Security

Software Troubleshooting

Operational Procedures

Final Exam and Final Project