Cross-Cultural Communication and Management

This course is part of Management of Multinational and Cross-Cultural Teams Specialization

Instructors: Daniel Student +1 more

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What you'll learn

  •   Recognize your communication style and understand the role culture plays in communication, co-create a new team "language" through collaboration.
  • Skills you'll gain

  •   Team Management
  •   Intercultural Competence
  •   Cultural Responsiveness
  •   Diversity Awareness
  •   Cross-Functional Collaboration
  •   Communication
  •   Cultural Diversity
  •   Conflict Management
  •   Team Building
  •   Cultural Sensitivity
  •   Active Listening
  •   Communication Strategies
  •   Non-Verbal Communication
  •   Interpersonal Communications
  •   Verbal Communication Skills
  •   Constructive Feedback
  • There are 4 modules in this course

    Communication is much more than the words you say. And cultural communication is much more than just the language you speak. What you say is never interpreted exactly as you meant it and what you hear is never what was meant by what was said. When you mix in the differences of how different cultures draw lines between social interactions and work interactions, give and receive feedback, and engage in and resolve conflict, the barrier to understanding can feel impossible to overcome. You will learn how to recognize your own communication style and how it is being perceived in ways you never intended. From there, we will explore how to successfully integrate multiple cultural norms into your communications and to create a brand new language unique to your team. Before you know it, on the strength of your multinational cultures, your team will be the model to which less diverse teams aspire. We can’t wait to communicate with you!

    Cultural Differences in Communication

    Managing Challenges in Communication in Cross-Cultural Teams

    Co-Creating a New Language With Your Team

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