Customer-Centric Innovation

This course is part of Strategy and Innovation for Agile Organizations Specialization

Instructor: Duke Corporate Education

What you'll learn

  •   Align your business with evolving customer needs and expectations.
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  •   Gain insights into understanding customer goals to drive meaningful innovation.
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  •   Develop strategies to out-innovate competitors by embedding customer-centric agility into your organization.
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    • Skills you'll gain

  •   Customer Analysis
  •   Agile Product Development
  •   New Product Development
  •   Business Strategies
  •   Customer Insights
  •   Market Intelligence
  •   Customer Engagement
  •   Consumer Behaviour
  •   Business Strategy
  •   Innovation
  •   Customer experience strategy (CX)

    • There is 1 module in this course

    This course is perfect for leaders and product managers looking to improve customer engagement through innovation. No prior experience in customer strategy is needed, though a background in business leadership will be beneficial.

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