Skills you'll gain

There are 4 modules in this course

This course will equip learners with the knowledge to confidently approach hardware-related challenges, ensuring they can maintain and repair devices effectively to minimize downtime. Through detailed lessons, hands-on exercises, and real-world scenarios, participants will gain a solid grasp of the inner workings of hardware components and learn systematic troubleshooting techniques to address issues that arise. This course is designed for learners seeking to gain a foundational understanding of hardware troubleshooting. No previous experience is necessary. By the end of this course, participants will have a well-rounded understanding of both client and enterprise hardware, enabling them to diagnose issues accurately and perform necessary repairs or upgrades to maintain system integrity and performance. This course is a part of the Dell Technologies Technical Customer Support Specialist professional certificate curriculum.

Client Hardware Troubleshooting

Enterprise Hardware Foundations

Enterprise Hardware Troubleshooting

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