Dell Technologies Technical Support for Software

This course is part of Dell Technologies Technical Customer Support Specialist Professional Certificate

Instructor: Develop with Dell

Skills you'll gain

  •   Debugging
  •   Patch Management
  •   System Support
  •   Desktop Support
  •   Technical Support
  •   Microsoft Windows
  •   Performance Tuning
  •   Problem Management
  •   System Configuration
  •   Software Installation
  •   Technical Communication
  •   Operating Systems
  •   End User Training and Support
  •   Software Architecture
  • There are 4 modules in this course

    Throughout this course, participants will explore the intricacies of widely-used operating systems, understand their nuances, and learn to navigate and resolve common software challenges effectively. By combining theoretical knowledge with practical, hands-on exercises, this course ensures that learners are well-prepared to manage and support various operating systems in diverse computing environments. This course is ideal for individuals seeking to solidify their technical foundation, enhance their resume, and advance their careers in the IT industry. Upon completion, participants will have a greater understanding of the key features, and troubleshooting techniques for common operating systems, positioning them as valuable assets in an entry-level tech support or IT role.

    Operating Systems

    Software Troubleshooting

    Advanced Software Troubleshooting

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