Dell Technologies Technical Support for Software
This course is part of Dell Technologies Technical Customer Support Specialist Professional Certificate
Instructor: Develop with Dell
Skills you'll gain
There are 4 modules in this course
Throughout this course, participants will explore the intricacies of widely-used operating systems, understand their nuances, and learn to navigate and resolve common software challenges effectively. By combining theoretical knowledge with practical, hands-on exercises, this course ensures that learners are well-prepared to manage and support various operating systems in diverse computing environments. This course is ideal for individuals seeking to solidify their technical foundation, enhance their resume, and advance their careers in the IT industry. Upon completion, participants will have a greater understanding of the key features, and troubleshooting techniques for common operating systems, positioning them as valuable assets in an entry-level tech support or IT role.
Operating Systems
Software Troubleshooting
Advanced Software Troubleshooting
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