Design-Led Strategy: Design thinking for business strategy and entrepreneurship

Instructor: Eric Knight

Skills you'll gain

  •   Corporate Strategy
  •   Product Testing
  •   Product Development
  •   Service Design
  •   Business Modeling
  •   Market Research
  •   Strategic Communication
  •   Design Thinking
  •   Business Strategy
  •   Customer Insights
  •   Innovation
  •   User Feedback
  •   Product Design
  • There are 5 modules in this course

    The problem this course helps address is the constant pressure managers face to be innovative and introduce novel products and services for their customers. However, many creative ideas get ‘stuck’ in the boardroom or are subject to intra-organizational tensions or group think. This course provides methodologies to break through these challenges. We build on the widely known concept of design thinking but update it and apply it to advance business strategy and entrepreneurship. Over five weeks you will learn what ‘design strategy’ is, how it differs from traditional design thinking and business strategy, and how it can be used to improve existing products or services in your business, or introduce breakthrough ideas. We will also provide an exclusive, deep-dive into the practical application and impact of these strategies in one of Australia’s newest, most innovative financial institutions, UBank, and the global re-insurance giant, Swiss Re. Through conversations with their Senior Executive Leadership Teams, including UBank’s CEO, we will explore how they have embedded innovation through design thinking. By the end of this course, you will have a set of tools to inform product design and development for your own start-up, or to extend the product roadmap of an established organization.

    Primary market research and problem statement definition

    Prototyping and product ideation

    Design-led strategy in practice: Corporate case studies

    Course wrap-up

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