Connect with Diverse Audiences during a Public Health Crisis

This course is part of Leadership for Public Health Crises Specialization

Instructor: Brenda Hoffman, Ph.D.

Skills you'll gain

  •   Persuasive Communication
  •   Interpersonal Communications
  •   Diversity Awareness
  •   Public Health
  •   Media and Communications
  •   Cultural Responsiveness
  •   Cultural Diversity
  •   Cultural Sensitivity
  •   Rapport Building
  •   Interviewing Skills
  • There are 4 modules in this course

    This course emphasizes how public health communicators can segment their audiences into smaller groups, thereby allowing them to tailor messages to each group's unique needs. You will explore how public health communicators recognize and overcome underlying biases, assumptions, and stereotypes to create messaging that is rooted in empathy, as well as leverage persuasive communication strategies to frame and deliver messages in ways that appeal to audiences’ core values. You will learn to approach media interviews with confidence, adjust your communication strategy in the moment, and center your focus on your audiences and their needs.

    APPLY EMPATHY TO CONNECT WITH AN AUDIENCE

    PERSUASIVE COMMUNICATION

    MEDIA INTERVIEWS: CONNECTING WITH INTERVIEWERS AND VIEWERS

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