Fundamental Sales Concepts — An Overview

This course is part of Zoho Sales Representative Professional Certificate

Instructor: Zoho CRM

What you'll learn

  •   Sales cycle concepts
  •   Building customer relationships and sales management concepts
  •   Tailoring sales approaches based on sales channels
  •   Applying sales techniques
  •   

    • Skills you'll gain

  •   Customer Relationship Building
  •   Customer Relationship Management (CRM) Software
  •   Sales Pipelines
  •   Sales Process
  •   Sales Management
  •   B2B Sales
  •   Customer Relationship Management
  •   Sales
  •   Selling Techniques
  •   Sales Strategy
  •   General Sales Practices

    • There are 6 modules in this course

    — Describe the fundamental concepts of the sales cycle. — Define sales channels and list the broader categories of sales channels through which products and services are sold. — Explain popular sales techniques and methods practiced in the industry. — Describe key sales management concepts. — Describe the concept of customer relationship management.

    An Introduction to the sales cycle

    Types of sales channels

    Popular sales models and techniques

    Sales management concepts

    Customer relationship management — An Overview

    Explore more from Business Essentials

    Introduction to Sales

    Sales Strategies and Techniques

    Sales Training: Building Your Sales Career

    Effective Sales – An Overview

    ©2025  ementorhub.com. All rights reserved