Giving and Receiving Feedback in a Diverse Environment

This course is part of Diversity Leadership for Everyone Specialization

Instructors: John Shulman +2 more

What you'll learn

  •   Initiate conversations to give feedback when needed
  •   Explore ways to improve performance and relationships
  •   Manage emotions and avoid unnecessary conflict
  • Skills you'll gain

  •   Teamwork
  •   Conflict Management
  •   Constructive Feedback
  •   Advocacy
  •   Active Listening
  •   Interpersonal Communications
  •   Expectation Management
  •   Emotional Intelligence
  •   Empathy
  •   Collaboration
  •   Communication Strategies
  •   Relationship Building
  •   Diversity and Inclusion
  •   Performance Review
  • There are 3 modules in this course

    The simulations cover a wide range of situations in which issues related to giving and receiving feedback may arise, providing a safe space to practice difficult conversations and explore diverging perspectives. By the end of this course, you’ll be able to: • Initiate conversations to give feedback when needed • Communicate gaps between expectations and behavior • Propose paths forward to improve performance and relationships • Ask for feedback when you may not have met expectations • Explore ways to improve performance and relationships • Correct mischaracterizations of behavior or performance • Manage emotions and avoid unnecessary conflict The intended audience for this course is leaders, managers, team leads, team members, HR professionals, and others who interact in a team environment. The prerequisites for this course include experience interacting in a team environment, and any relevant experience either giving or receiving feedback to or from others.

    Giving Feedback To Friends

    Soliciting Feedback and Collaboration

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