Skills you'll gain

There are 4 modules in this course

In this course, you will explore the critical role of human resources in healthcare organizations such as understanding HR policy and legal issues, learning strategies for conducting effective interviews, identifying top talent, and making informed hiring decisions. You will delve into change management, discover change leadership models, develop strategies to manage organizational change, and learn how HR supports communication, engagement, and overcoming resistance. You will also gain insights into well-being-centered leadership, including essential skills like active listening, role modeling, and fostering employee strengths. You will learn about change management, effective interviewing and hiring practices (including giving feedback, goal setting, crucial conversations, and performance reviews), HR policy and legal issues, and strategies for creating a culture of excellence. By the end of this course, you will have developed the skills needed to effectively manage HR functions within an ambulatory medical practice. There are no specific prerequisites for this program.

Interviewing and Hiring

Change Management

Creating a Culture of Employee Wellbeing

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