Operations and Process Management
This course is part of Business Management Essentials Specialization
Instructor: Jeffrey Berk
Skills you'll gain
There are 9 modules in this course
The course focuses on teaching students how to successfully analyze a business process, research methods of improving a process, and adapt/integrate the improvement. methods into the business process in a prioritized and actionable manner. The goal of the course is to expose students to a universal set of business processes and provide them with a formal approach to improving and monitoring the health of those processes that they can apply in a current or future opportunity.
Module 2: Continuous Improvement Movements, Continuous Improvement Tools
Module 3: Process Mapping, Historical Data and Performance Measures
Module 4: Risk Management and Project Management
Module 5: Excellence in Business Processes
Module 6: Action Plans and Change Management
Module 7: Quantifying Process Improvements
Module 8: Technology Insights and Course Wrap Up
Summative Course Assessment
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