Inbound Sales

This course is part of Strategic Customer Relationship Management & Sales Technique Specialization

Instructor: Rachel Sheldon

What you'll learn

  •   How to develop an inbound sales strategy that uses social selling
  •   How to identify and connect with inbound leads using an outreach sequence
  •   How to create a personalized sales presentation that answers your prospects’ questions and motivates them to move forward with buying
  • Skills you'll gain

  •   Marketing Automation
  •   Sales
  •   Customer Analysis
  •   Persona Development
  •   Customer Relationship Management (CRM) Software
  •   Sales Presentations
  •   Email Marketing
  •   Sales Process
  •   Needs Assessment
  •   Prospecting and Qualification
  •   Sales Strategy
  •   Lead Generation
  •   Target Audience
  •   Sales Pipelines
  • There are 5 modules in this course

    By the end of this course you will be able to: • Describe the importance of inbound sales • Develop an inbound sales strategy • Create your ideal customer profile • Identify and prioritize inbound leads • Use social selling • Enrich leads • Connect with inbound leads • Reach out to inbound leads via phone or email • Use trigger events and common connections to connect to leads • Create outreach sequence • Use technology to automate parts of the outreach • Identify a prospect's challenges, goals and plans • Understand a prospect's timeline, consequences and implications • Profile a prospect's budget and authority • Create a personalized sales presentation Throughout the course, you will complete exercises that allow you to apply the skills you have learned in a practical way, such as creating a customer profile, writing emails to prospects, brainstorming a list of questions for a sales call, and creating a sales presentation. You will compile your work and submit it as a project at the end of the course. This course is intended for anyone interested in jumpstarting their career in sales - whether you’re changing careers and looking for an entry-level role, or want to hone your skills in your current role as a sales representative. It does not require any background knowledge or experience to get started.

    Identify: Finding and Profiling Active Buyers

    Connect: Connecting with Leads

    Explore: Use a Qualification Framework to Move Prospects to Action

    Advise: Create a Personalized Sales Presentation

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