Mastering Luxury Hospitality: Fundamentals to Leadership

Instructors: CERVELLON Marie-CΓ©cile +1 more

Skills you'll gain

  •   Verbal Communication Skills
  •   Corporate Sustainability
  •   Leadership
  •   Customer experience improvement
  •   Customer Insights
  •   Customer Complaint Resolution
  •   Hospitality Management
  •   Consumer Behaviour
  •   Personalized Service
  •   Customer Service
  •   Guest Relations
  •   Hospitality Services
  •   Hospitality
  • There are 7 modules in this course

    This immersive program is designed to give you a deep, hands-on understanding of luxury hospitality management through: βœ… Expert-led insights from industry leaders βœ… Interactive role-plays, serious games & case studies βœ… Engaging multimedia content & dynamic animations Whether you're looking to advance your career, refine your skills, or break into the luxury hospitality industry, this certificate provides the cutting-edge knowledge and practical know-how to set you apart. πŸŽ“ Earn the prestigious EDHEC x SHMS Luxury Hospitality Certificate and elevate your expertise in the world of luxury hospitality. πŸš€ Join us and take your first step toward excellence!

    Foundations of Luxury Hospitality

    Delivering Exceptional service

    Creating a Luxury Atmosphere

    Luxury Hospitality Leadership

    Trends in Luxury Hospitality

    Conclusion

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