Negotiation Skills and Effective Communication
This course is part of Leadership and Negotiation Skills Specialization
Instructor: Daniel Meade Monteverde
What you'll learn
Skills you'll gain
There are 4 modules in this course
The course integrates the most recent advances in the development of negotiation skills, based on modern life complexities, in a simple and direct way. We start out with the structure of effective communication in a negotiation, with the intention of identifying our opportunity areas, and improving them through active learning mechanisms. And what can we say about the role emotions play in a negotiation process? It is necessary to acknowledge , manage, and take advantage of them by using emotional intelligence mechanisms. Negotiation, by definition, implies the relationship between two or more parties who eventually express opposing interests and demand skills for problem-solving. In this course you will learn to identify and manage its irreversible consequences in advance.
Topic 2. Effective Communication in Negotiation
Topic 3. Interests and Positions
Topic 4. Conflict Resolution
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