Ementorhub

What you'll learn

Implement fundamental IT security principles, including data protection and encryption.

Apply security best practices like antivirus use, firewalls, and safe browsing.

Master the 8-step CompTIA troubleshooting methodology for problem resolution.

Analyze and resolve IT hardware and software issues using real-world examples.

Skills you'll gain

Information Systems Security

Malware Protection

Technical Support

Data Integrity

Hardware Troubleshooting

Computer Security Awareness Training

Information Technology

Data Security

System Support

Authentications

Encryption

Network Security

Firewall

There are 2 modules in this course

The course begins with Security, covering fundamental principles such as confidentiality, integrity, and data availability. You’ll explore data protection strategies, encryption, and authentication methods to safeguard sensitive information. Practical topics include antivirus solutions, ransomware prevention, firewalls, safe browsing habits, and the importance of system updates. Next, the course dives into Troubleshooting, introducing the 8-step CompTIA troubleshooting methodology. You’ll learn a step-by-step process to identify, analyze, and resolve IT problems. Real-world examples will help you understand how to apply these methods to hardware and software issues effectively. This course is ideal for beginners and IT support enthusiasts. Whether you’re looking to enhance your IT security knowledge or master troubleshooting techniques, this course provides the essential tools and frameworks needed for IT success. No prior experience is required—just a desire to learn.

Troubleshooting