Product and Service Development: Empathy Mapping with Miro

Instructor: Jasper Albert

What you'll learn

  •   Create a customer Empathy Map by utilizing the Miro platform
  •   Define and apply refinement to the Empathy Map in a hands-on scenario
  •   Examine opportunities and next strategic steps

    • Skills you'll practice

  •   New Product Development
  •   Business Planning
  •   Customer Analysis
  •   Product Strategy
  •   Persona Development
  •   Customer Insights
  •   Product Development
  •   User Research
  •   Design Thinking

    • Communicate UX Research with Empathy Maps in Miro

    Get Started with User Experience (UX) Design in Miro

    Create Personas to Represent Targeted Users in Miro

    Generate a User Experience (UX) Onboarding Map in Miro

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