Professionalism in Allied Health

This course is part of multiple programs. Learn more

Instructor: Jennifer Zabel

What you'll learn

  •   Gain an understanding of the expectations of an allied healthcare professional in the workplace
  •   Develop and exercise emotional intelligence, self-management, and interpersonal skills
  •   Build and improve internal and external communication skills with all exchanges
  •   Enhance the patient care experience with successful interactions and patient satisfaction
  • Skills you'll gain

  •   Empathy
  •   Healthcare Ethics
  •   Teamwork
  •   Medical Privacy
  •   Conscientiousness
  •   Interpersonal Communications
  •   Cultural Responsiveness
  •   Ethical Standards And Conduct
  •   Compassion
  •   Patient Education And Counseling
  •   Professionalism
  •   Professional Development
  •   Cultural Diversity
  •   Medical Office Procedures
  •   Cultural Sensitivity
  •   Communication
  •   Emotional Intelligence
  •   Time Management
  •   Conflict Management
  •   Trustworthiness
  • There are 5 modules in this course

    The purpose of this course is to support students with soft skills training that will provide the tools needed to demonstrate a higher level of professionalism on the job. Key components of the course focus on patient interaction, proper office behavior, medical ethics, diversity and cultural bias, emotional strength, professional appearance, and communication. The course maintains a focus on the key attributes that are true markers of professionalism. This course was created with input from healthcare professionals working in the field, healthcare employers that hire our graduates, professional educators, and even former MedCerts students. The end-result is a collection of modules that touch on the soft skills that are truly important in the real world of allied healthcare. In this course, students are engaged through scenario-based learning that allows for real interaction with virtual coworkers and patients. Additionally, game-based activities keep students engaged and entertained throughout their learning journey.

    Module 2

    Module 3

    Module 4

    Module 5

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