Sales Reporting with HubSpot

This course is part of Strategic Customer Relationship Management & Sales Technique Specialization

Instructor: Tiphaine Amblard

What you'll learn

  •   How to audit, clean, and organize your data with HubSpot’s CRM platform
  •   Identify and analyze key metrics for sales effectiveness and customer service success according to your business goals
  •   How to create custom reports on the HubSpot dashboard with compelling data visualizations
  • Skills you'll gain

  •   Key Performance Indicators (KPIs)
  •   HubSpot CRM
  •   Customer Service
  •   Business Reporting
  •   Forecasting
  •   Goal Setting
  •   Performance Reporting
  •   Data-Driven Decision-Making
  •   Performance Metric
  •   Data Visualization
  •   Dashboard
  •   Customer Relationship Management (CRM) Software
  •   Sales Process
  •   Business Metrics
  •   Customer Data Management
  •   Sales
  • There are 4 modules in this course

    By the end of this course you will be able to: • Set data-driven goals for a business • Clean and organize your data in HubSpot • Create custom contact properties in HubSpot • Identify ways in which data can help improve the attraction of customers • Identify key metrics for sales effectiveness analysis • Analyze sales content • Explain the importance and the steps involved in forecasting using sales hub • Identify key customer service success metrics • Evaluate customer service success • Create a custom report in HubSpot • Describe data visualization best practices • Create a visually compelling dashboard in HubSpot • Demonstrate the use of data in reporting and dashboards Regardless of your current experience, this course will instruct you on how to create a data-driven business and report on your sales efforts within the HubSpot dashboard. This course is intended for anyone interested in jumpstarting their career in sales - whether you’re changing careers and looking for an entry-level role, or want to hone your skills in your current role as a sales representative. It does not require any background knowledge or experience to get started. Throughout the course, you will complete exercises that ask you to apply the skills you have learned in a practical way, such as creating a custom contact property, reporting on each stage in customer relationship, and creating a visually compelling dashboard in HubSpot. You will compile your work and submit it as a project at the end of the course.

    Use Reporting to Drive Success

    Dashboards and Custom Reports

    Reporting with Hubspot: Application

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