Start the UX Design Process: Empathize, Define, and Ideate

This course is part of Google UX Design Professional Certificate

Instructor: Google Career Certificates

What you'll learn

  •   Empathize with users to understand their needs and pain points.
  •   Develop problem statements to define user needs.
  •   Generate ideas for possible solutions to user problems.
  • Skills you'll gain

  •   Human Centered Design
  •   User Story
  •   Persona Development
  •   Ideation
  •   User Research
  •   Usability
  •   User Experience Design
  •   Web Content Accessibility Guidelines
  •   User Flows
  •   Design Thinking
  •   Competitive Analysis
  • There are 4 modules in this course

    Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio.

    Creating user stories and user journey maps

    Defining user problems

    Ideating design solutions

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