Teamwork Skills: Communicating Effectively in Groups

This course is part of Business Communication Specialization

Instructor: Matthew Koschmann

What you'll learn

  •   Recognize how hidden forces of context, systems, institutions, and interactions design affect group interaction
  •   Develop decision making practices in order to become more creative and innovative
  •   Learn how to communicate to resolve or diffuse group conflicts
  •   Make better decisions about using technology for group work based on key practical and conceptual considerations
  • Skills you'll gain

  •   Diversity Awareness
  •   Communication
  •   Conflict Management
  •   Decision Making
  •   Virtual Environment
  •   Mediation
  •   Digital Communications
  •   Cultural Diversity
  •   Cooperation
  •   Collaboration
  •   Creativity
  •   Interpersonal Communications
  •   Teamwork
  • There are 4 modules in this course

    Recently revised and updated! Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.

    Group Development & Decision Making

    Conflict, Difference, & Diversity

    Group Communication & Technology

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