Business English Communication Skills Specialization
Build English Skills for Business. Improve your ability to speak, write and understand English in professional settings.
Instructors: Wendy Asplin +1 more
Skills you'll gain
Specialization - 5 course series
This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations.
During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way. Course Learning Objectives • Determine whether the objectives of this Specialization align with your learning goals • Evaluate your current level of proficiency in business English communication • Present relevant information about yourself in a discussion forum • Develop your networking skills • Write short emails with appropriate formatting • Recognize and produce formal and informal language in emails • Develop vocabulary related to jobs and companies
Course Learning Objectives • Arrange a meeting though email and by telephone • List expectations and protocols related to on-site meetings and teleconferences • State phone numbers, dates, currencies and sales figures accurately • Write a proposal with appropriate organization and vocabulary
Course Learning Objectives • Negotiate strategically in formal and informal settings • Identify and resolve customer issues after a negotiation has taken place • Evaluate and compare services and features of two venues • Plan a business event using negotiation skills • Write an announcement for a business event after selecting a venue
The course focuses on students who have an intermediate level of English, with a minimum of two years of formal language study. Course Learning Objectives • Present information in an organized and engaging way • Share data in charts and graphs • Use persuasive language in a presentation
Course Learning Objectives • Use appropriate vocabulary to write a mini business plan • Communicate a business plan orally in an organized and engaging presentation
Business English: Meetings
Business English: Planning & Negotiating
Business English: Making Presentations
Business English: Capstone Project
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