Crisis Management and Crisis Communication Specialization

Learn How to Help Manage Organizational Crisis. Learn how to anticipate, identify, and plan for crises so that you can effectively consult with your organizational leaders encountering a crisis.

Instructor: Burton St. John

What you'll learn

  •   Identify key concepts and terminology used in crisis management and crisis communication.
  •   Identify strategies and tactics used in crisis prevention, crisis management, and crisis recovery.
  •   Identify key approaches for advising organizational leaders on how they can prevent a crisis or, failing that, successfully manage a crisis.

    • Skills you'll gain

  •   Stakeholder Communications
  •   Strategic Communication
  •   Risk Management
  •   Communication Strategies
  •   Internal Communications
  •   Consulting
  •   Leadership
  •   Business Leadership
  •   Crisis Management
  •   Stakeholder Management
  •   Corporate Communications

    • Specialization - 3 course series

    Through video lectures, selected readings, examination of crises cases, interviews with professionals, and a series of quizzes, you’ll identify the fundamentals of crisis management and crisis communication. This knowledge will help with knowing how to anticipate a crisis, how to assist in planning for one, and how to take these learnings and effectively consult with your leaders as they encounter an organizational crisis.

    Crisis Management and Crisis Communication Consulting  

    Helping Your Organization Manage Risk and Crisis

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