Learn Quality Management Online with Certificate
Quality Management
Learn Quality Management from basics in this free online training. This free Quality Management course is taught hands-on by experts. Learn about its Benefits, Principles,and some levels of Quality . Best for Beginners. Start now!
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2.25 Hrs
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About this course
The Quality Management Course offers a thorough examination of quality management principles, practices, and processes. Generally, the course syllabus encompasses several topics, including the advantages of quality management, quality management principles, quality levels, quality management tasks, quality maintenance throughout the project life cycle, and the definition and objective of quality management. Upon completion of the course, students should possess adequate knowledge to apply quality management principles for detecting, assessing, and enhancing the quality of products and services. They acquire skills in planning, executing, and supervising quality management systems to guarantee client satisfaction and organizational distinction. The students also obtain an appreciation of risk management and its implementation in quality management processes. In addition, the course delves into areas such as lean management, Six Sigma, and quality metrics, along with the instruments and methodologies utilized for evaluating and scrutinizing the quality of products and services.
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Course Outline
Benefits of Quality Management
This module will help you understand the benefits of quality management. You’ll learn how managing quality can build a reputation and enhance customer satisfaction.
Principles of Quality Management
Once you deliver a poor product or service to your customers, you would be inviting nothing but misfortune upon yourself. This module will help you understand the different principles to be followed in order to manage quality.
Levels of quality
This module will provide you with an overview of the different levels of quality - acceptable, appropriate and aspirational quality levels.
Quality Management tasks
This module will guide you through the different tasks involved in quality management.
Quality through project life cycle
This module will help you understand how quality management is a continuous process and how it has to be managed throughout the project life cycle.
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Frequently Asked Questions
Will I receive a certificate upon completing this free course?
Is this course free?
What is quality management?
Quality management is the process of monitoring all activities and operations that are accomplished to achieve the expected level of excellence. It also ensures that a company, product, or service is consistent and developing for the greater good. Quality management comprises four elements: Quality Planning, Quality Control, Quality Assurance, and Quality Improvement. It does not simply focus on the quality of the product or service but also works to achieve it.
What are the principles of quality management?
Quality management follows a few principles to guide and monitor the results. They include:
Engagement of customers
Customer focus
Leadership
Workflow design
Development
Fact-checked decision making
Customer Relationship Management
What are the processes of quality management?
Quality management is a designed flow that comprises four stages. They are:
Quality Inspection
Quality Control
Quality Assurance and
Quality Improvement
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